The role of student support services - MCDE Perspective

Learner support comprises all the assistance provided by a distance education. Thus learning support lists the assistance provided by the institution in the actual process of learning to ensure that the learning tasks are performed successfully.

Learner student support services
Learning support lists the assistance provided by the institution in the actual process of learning.

The learner support grid comprises:

•    Information Phase
•    Guidance Phase
•    Registration Phase
•    Guidance on Further Study Phase


Services included might be:

•    Dispatch of printed and other physical learning materials
•    Face to face tutorials done by Open Secondary School.
•    Resources / Library. Online access to additional material to support student learning.
•    Tutor Assessment. The facility to send work to a tutor / teacher for correction and evaluation.